Senior Applications Engineer (Machine Control)

Topcon specialises in high precision positioning technology and has an exciting opportunity for an experienced Machine Control Specialist to join our dynamic team. This permanent position is well suited to an individual who is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.

Job description 

Based within the Technical Support department in Tamworth, you will work closely with the team to provide highly visible technical customer support for Topcon Machine Control products and associated engineering software. 

Duties and responsibilities:

• Provide technical customer support and engineering advice. Working with Topcon Machine Control technologies (both software and hardware) post installation either on site with customer or over the telephone.
• Run live demonstrations of Topcon equipment for customers and potential customers, working with the Machine Control sales team.
• Develop training materials, user guides and webinars for use by customers and the sales team.
• Provide technical advice and feedback to the sales team on the current issues and technical problems.
• Provide support, advice and guidance to the Support Engineers.
• Comply with all relevant health and safety legislation.
• Maintain a good working relationship with other departments.
• Work within the confines of the General Data Protection Regulations; respecting the rights of Data Subjects and ensuring that personal data is processed and described in the Company’s Data Protection Policy.
• Assist in other areas of the company’s operations (within capabilities) and other duties as required.

Persons specification: 

• A degree in Civil Engineering /Engineering Surveying or similar discipline. Significant experience with a major contractor on large infrastructure projects would be considered desirable.
• A good understanding of machine control technology and ideally the creation of digital models for earthworks or road construction.
• Previous experience within a technical support role gained in the construction or surveying sector.
• A strong understanding of analysis, design and development of industrial and/or on-vehicle systems.
• A demonstrable understanding of the principles and processes to provide first class customer services.
• Strong communication skills, enabling clear and accurate delivery of information to customers.
• Excellent team working skills with the ability to mentor and coach others.
• Proficient computer skills with working knowledge of Microsoft Office software.
• Excellent problem-solving skills, with a keen eye for detail and creative solutions.
• Good organisational skills, with the ability to manage various deadlines and duties.
• Full driving licence with regular travel throughout the UK.

For the full job description and to apply go to:
www.topconpositioning.com/gb/tpgb-job-vacancies